Shipping Policy
All Transactions are in Australian Dollars ($AUD) and are conducted in Australia. At this time we do not accept international orders.
Please contact us on 1800 442 447 for any special orders or to get answers to any questions you have about Generator Place orders.
When purchasing products or services from Generator Place, these transactions will normally be conducted over the phone, online or via our website. Any credit card or bank account details are processed through an application programming interface and are not hosted or stored by Generator Place.
All invoices for products and services will processed before delivery via Electronic Funds Transfer (EFT).
We deliver any Products using Australia Post, Star Track or other courier services. Most Products do come with Free Delivery but for larger, heavier items the Shipping costs normally depend on the size and weight of the product and your delivery destination.
If the item comes with Free delivery that will be included in the product description and in the options in the shopping cart. If delivery charges apply they will be included in the product description and in the shopping cart during purchase.
Orders are normally dispatched within 2 working days, and shipping times are estimated to be between 2 and 5 business days depending on the delivery location and any seasonal factors.
All Transaction, delivery, refunds or return queries should be directed to our office on 1800 442 447 or to our email address sales@generatorplace.com.au
Warranty
All of our Honda EU Inverter Generators come with a 4-year Honda warranty so you can buy with confidence knowing you are investing in quality products.
The Honda Industrial generators come with a standard 4 Year Warranty (or 1 Year Warranty for Commercial Use).
Some of the Honda generator packages also come with a Generator Place extended warranty in the package or deal. Please refer to the product description to see if an extended warranty applies.
There are also products available here which are not made by Honda, and they come with at least a 1 year manufacturers warranty. This can vary depending on the product and the package or deal you are looking at. The Warranty period will be included in the product description and may be 1, 2 or 3 Years depending on the item.